Tallymile support

Write to us and we will help. Tell us your iPhone model and iOS version if something is not working.

Support email

Questions

Does Tallymile drain my battery?: No. It waits for the motion sensor and only uses GPS while you drive.
Do I need an account?: No. There is no sign-up. Your trips stay on your iPhone and, if iCloud is on, in your private iCloud.
Can I bring my trips from another app?: Yes. Export a CSV or spreadsheet (.xlsx) file from the app you used before and open it with Tallymile. It recognizes the most common formats.
What if I don't allow location access?: You can add trips by hand with miles or odometer readings, or copy a previous trip.
Is this tax advice?: No. Deductions are estimates based on the IRS standard mileage rate. Check with a tax professional.
How do I get a refund?: Purchases are handled by Apple. Request a refund at reportaproblem.apple.com or from your purchase history in the App Store.
I have a new iPhone. Do I pay again?: No. Download Tallymile from the App Store with the same Apple Account at no charge. If iCloud is on, your trips come along.
How do I delete my data?: Delete any trip in the app, or delete the app to erase everything on your iPhone. Data in iCloud can be removed in Settings, then your name, then iCloud.

Who answers

Pocobit is the studio of Gabriel Alvarez (Caracas, Venezuela), who develops the apps and sells them on the App Store. Every message is answered by a person.